Please Press 1 to go Crazy

So it has now been two weeks and although I know it could take up to 4 weeks to get my Social Security Number, I wanted to check and see where the process was at. When I had gone the other week to apply I was given a letter with a reference number and a phone number to call should I have any questions. Should be pretty easy, right? So the call went something like this (Summarized but you should get the point): Phone:"Please say Social Security Card or press 1 if you are calling regarding your Social Security Card. Please say Social Security Benefits or press 2 if you are calling regarding your benefits" Melanie: "Social Security Card" Phone:"Sorry, did you say Social Security Card, if yes say "yes"" Melanie: "yes" Phone: "Please say Lost Card if you are looking to replace your SSC. Please see Original if you are looking for information on new card application" Melanie: "original" Phone: "Sorry did you say Original, if yes say "yes"" Melanie "Yes" Phone: "please say application if you are applying for a SSC or Menu to return to new menu" Melanie: "Application" Phone: "please say myself if inquiring about SSC for yourself or other if phoning on behalf of someone else. Melanie: "Myself" Phone: "Please indicate your SSN" Melanie: "AHHHHHHHHH" Phone: "Sorry, I don't recognize your response. Please indicate your SSN" Melanie: "I don't have a SSN which is why I am applying for one... Original... Application..." Phone: "Sorry, I don't recognize your response. Please indicate your SSN" Melanie: I give up... (hang up) I'll phone another day when I have more patience. Okay, so the second item on my list is to activate a paycard from payroll. Because I don't have a SSN I can't set up a bank account yet but payday is next week and they won't deposit into my Cdn bank account. So instead of issuing cheques the company issues a Visa debit card (basically it's effectively a bank account). So I phone the 1-800 number Phone: "Welcome to Money Bank XXX Card activation centre. Please enter your 12 digit bank card number" Melanie: (enters card number) Phone: Please enter your social security number Melanie: AHHHHHHHHHH!!!!!!!!! I don't have a social security number Phone:Please enter your social security number Melanie: Don't you have a press 0 to talk to a live, breathing person? Phone:Please enter your social security number Melanie: maybe they entered my social insurance number (enteres SIN) Phone:Please enter your social security number Melanie: I give up... (hang up) (well, I didn't really give up because I really want to get paid... found out the Payroll "plugged" a dummy social security number in (you would think they would have told me this). Once I got that it went much smoother so I should get paid, thankfully) No more phone calls for me today or I just might go over the edge!