Monday, February 20, 2012
You know you've stayed too long when...
the restaurant staff have your morning cup of tea waiting at your "regular" table for you every morning. When you start referring to a hotel as home... you are in such a routine that something different throws you off balance.
So I'd been at the hotel for about 3 weeks. My routine was pretty boring during the week: go to work, come back to the hotel, pull the "desk" over the bed, set up the computer on one side, have my dinner (usually a sandwich or salad) on the other side, change into casual clothes and have TV on... you know settle in and get comfy. So I'm all set up when I get a knock on the door. So I get up to answer and there is a housekeeping staff there and she asks if she can come in and turn down the bed. Huh? Was all I could think (okay... so my intelligence level drops significantly once I leave work). In three weeks I've never had anyone offer to turn down the bed and besides I was all "situated" for the night... why do I want someone coming in and folding back the covers on the bed. So I was really struggling with the whole concept and I have to admit I was giving her a hard time. You know... "I don't understand, I've been here 3 weeks and this has never happened before." (in my mind I was thinking somehow this is going to cost me). The poor women didn't know how to respond - she just stood there with two bottles of water and kept trying to get past me. Finally a coworker came over and said "This was a new service that was being offered to improve client experience at the hotel and it was free of charge". Free is good... (my brain did register that much) so I took the two bottles of water and the "thank you card" (she didn't know what to do with it and seeing as how I gave here such a hard time I took it) and passed on the turn down. So it all came together two days later when I checked my visa statement and saw that they put through charges for my stay to date even though I hadn't checked out. I had reached a new level on the Hilton Honors reward points system and with that came the turn down service and bottled water. Not sure why they didn't say so in the first place...
I was going to try and upload photos but the connection at McDonald's I guess isn't that great. So you'll have to wait.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment